Refund And Return Policy
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At SUKHINO, we are committed to providing our customers with high-quality organic clothing for newborns babies. We understand that sometimes items may not meet your expectations or may need to be exchanged or returned. To ensure a smooth and hassle-free experience, please review our return policy below:
1. Eligibility for Returns/Exchanges:
- Items must be unused, unworn, and in the same condition as received.
- Items must be returned within 48 Hours of the purchase.
- Original tags and packaging must be intact.
2. Non-Returnable Items:
- Offer items & discount items.
- Items marked as final sale.
- Items not returned within 48 hours of the delivery date.
3. Return Process:
- Contact our customer service team at [Your Contact Email/Phone] to initiate a return or exchange.
- Provide your order number and reason for return/exchange.
- Once approved, we will provide you with a return shipping label (if applicable).
4. Refund/Exchange Procedure:
- Refunds will be issued to the original payment method within 5-7 business days after receiving the returned item(s).
- Exchanges will be processed promptly once the returned item(s) are received.
**5. Return Shipping: **
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped, defective item).
- We recommend using a trackable shipping method for return packages.
6. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance.
7. Contact Us:
If you have any questions or concerns about our return policy, please don’t hesitate to contact us at.
Note: www.sukhinoclothings.com reserves the right to reject any returns that do not comply with our return policy.